Effective date: September 27, 2026
PC Technologies, Inc. DBA Hinet (“Hinet,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit hinet.org, request an IT assessment, or contact us about our services.
This policy covers our website and related business inquiries. Information we handle on behalf of customers while providing managed IT, cybersecurity, email management, backup, or remote-support services may be subject to separate service agreements and data-processing terms. This policy does not replace those agreements.
Information We Collect
Information You Provide
We collect information you choose to provide when you contact us, request an assessment, or ask for assistance. This may include your name, business name, phone number, email address, and the information you include in your contact-form submission, emails, or other communications.
Please do not submit passwords, payment-card details, Social Security numbers, medical records, or confidential customer data through our general website contact form. If we need sensitive information to provide a service, contact us to arrange an appropriate method of sharing it.
Information Collected Through the Website
Our website systems and service providers may collect technical information such as your IP address, browser and device information, referring page, pages requested, and access times. We use this information to operate the website, understand its use, troubleshoot problems, and detect misuse.
How We Use Information
We use personal information for the following purposes:
- Responding to inquiries: Answer questions, arrange assessments, discuss requested services, and follow up with you.
- Managing business relationships: Maintain communications and records relating to prospective and existing customers.
- Operating and improving our website: Support website functionality, understand visitor activity, and improve usability.
- Protecting our systems: Detect spam, automated submissions, fraud, and other potentially harmful activity.
- Meeting legal obligations: Comply with applicable law, resolve disputes, and protect legal rights.
If we send promotional emails, you may ask us to stop by following the unsubscribe instructions in the message or contacting us. We may still send non-promotional communications needed to respond to your request or administer an existing service relationship.
Cookies, Analytics, and Spam Protection
Our website uses cookies and similar technologies to support its operation, measure website activity, and help protect against automated abuse. You can manage or delete cookies through your browser settings, although disabling some cookies or scripts may affect website functionality.
Google Analytics
We use Google Analytics through Google Tag Manager to understand activity on our website and interactions, including contact-form activity and clicks on phone and remote-support links. These interactions help us evaluate how visitors use our website and contact options.
Google Analytics uses cookies and similar technologies to collect information about website usage, such as pages visited, browser and device information, and interactions. Learn more about how Google uses information from websites that use its services.
You can limit Google Analytics collection in supported browsers by installing the Google Analytics Opt-out Browser Add-on. You can also use your browser’s privacy and cookie controls.
Security and Spam Prevention
We use Google reCAPTCHA to help distinguish legitimate visitors from automated activity. The service processes technical and interaction information for security, fraud, and abuse prevention and uses a cookie for risk analysis; more information is available in Google’s reCAPTCHA data-processing documentation.
Our spam-prevention tools may also analyze information submitted through website forms and related technical information to identify unwanted or harmful submissions. Information may be processed by service providers that assist us with these protections.
How We Disclose Information
We may disclose personal information in the following circumstances:
- Service providers: To providers that help us host and maintain the website, deliver inquiries, manage business communications, analyze website activity, or protect against spam and security threats.
- Legal and protective purposes: When reasonably necessary to comply with law or legal process, investigate misuse, or protect the rights, property, or safety of Hinet or others.
- Business changes: In connection with a proposed or completed merger, acquisition, financing, or transfer of business assets, subject to applicable safeguards and legal requirements.
- At your direction: When you ask us to share information or otherwise authorize a disclosure.
We do not sell personal information or share it for cross-context behavioral advertising. Disclosures to service providers for the purposes described in this policy are separate from those practices.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining relevant business records, meeting legal obligations, and resolving disputes. The appropriate retention period depends on the type of information, the nature of our relationship with you, and applicable requirements.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed completely secure.
Your Choices and Privacy Requests
You may choose not to provide information, although this may limit our ability to respond or provide requested assistance. You may contact us to ask about information you have provided, request a correction or deletion, or stop promotional communications.
Depending on where you live and which laws apply, you may have additional privacy rights. We will handle requests as required by applicable law and may need to verify your identity before acting. Some information may need to be retained for legal, security, or other permitted reasons.
To make a privacy request, email support@hinet.org or contact us using the details below. Please describe your request and provide enough information for us to respond, but do not send sensitive identification documents unless we request them through an appropriate channel.
Other Websites and Service Tools
Links to third-party websites or tools may take you to services with their own privacy practices. Review their privacy notices before providing information. When Hinet uses a provider to process information on its behalf, Hinet’s applicable obligations are not displaced merely because a third party is involved.
Children’s Privacy
Our website is intended for business audiences, not children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information through our website, please contact us so we can review and address the situation.
Changes to This Policy
We may update this policy to reflect changes in our practices or applicable requirements. We will post the updated version here, revise the effective date, and provide additional notice when required by law.
Contact Us
For privacy questions or requests, contact PC Technologies, Inc. DBA Hinet using the following details. You may also visit our contact page.
PC Technologies, Inc. DBA Hinet
809 W. Orchard Drive, Suite 4
Bellingham, WA 98225
Email: support@hinet.org
Phone: (360) 671-6800
